PRIVACY POLICY

CODECURA TECHNOLOGIES LLP

Effective Date: 1 November 2026
Last Updated: 1 November 2026

At CODECURA TECHNOLOGIES LLP (“CODECURA”, “Company”, “we”, “our”, or “us”), we believe that privacy is fundamental to building trusted digital relationships.

We are committed to protecting the personal data of our website visitors, customers, prospective customers, business partners, service users, and other individuals who interact with our business.

This Privacy Policy explains how we collect, use, process, store, disclose, protect, and manage personal data when you visit our website, communicate with our team, purchase our services, or use our digital products and platforms.

We are committed to following applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025, as and when their respective provisions become applicable.

By accessing our website or interacting with our services, you acknowledge that you have read this Privacy Policy.

1. ABOUT CODECURA TECHNOLOGIES LLP

CODECURA TECHNOLOGIES LLP is a digital marketing and technology solutions company providing services including:

• Search Engine Optimization (SEO) and Generative Engine Optimization (GEO).

• Digital Marketing and Performance Advertising.

• Social Media Marketing and Management.

• Website and E-Commerce Development.

• Custom Software and SaaS Development.

• CRM Development and Management Solutions.

• Mobile Application Development.

• WhatsApp Business API and Automation Solutions.

• AI Business Automation and Workflow Automation.

• Lead Generation and Marketing Automation.

• Graphic Design, Branding, and Creative Services.

• Promotional Videos and Digital Content Creation.

We process personal data to deliver our services, manage business relationships, improve customer experiences, operate our platforms, and support our business activities.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal data collected through:

• Our official website: https://codecuratechnologies.com/

• Website contact and inquiry forms.

• Service inquiry and consultation requests.

• Email, telephone, and WhatsApp communications.

• Social media platforms and advertising campaigns.

• Customer onboarding and service delivery processes.

• CRM, SaaS, and software platforms operated by CODECURA.

• Business partnerships and professional interactions.

This Privacy Policy also explains how we handle personal data when providing services to our clients.

Where CODECURA processes personal data on behalf of a client, the client may determine the purposes and means of processing and act as the Data Fiduciary. CODECURA may act as a Data Processor in accordance with the applicable agreement and instructions.

Such client-directed processing may also be governed by the client’s own privacy policy.

3. PERSONAL DATA WE COLLECT

We collect only the personal data reasonably required for specified business and service-related purposes.

Depending on your interaction with CODECURA, we may collect the following categories of information.

A. Personal Identification Information

• Full name.

• Business or company name.

• Job title or professional designation.

• Email address.

• Mobile number and contact details.

B. Business and Communication Information

• Business requirements and service inquiries.

• Project details and specifications.

• Communication history with our team.

• Consultation requests and feedback.

• Information voluntarily shared through forms or emails.

C. Technical and Website Information

When you visit our website, we may collect:

• IP address.

• Browser type and version.

• Device and operating system information.

• Website usage information.

• Pages visited and interaction data.

• Referral sources and approximate location derived from technical information.

D. Transaction and Payment Information

Where applicable, we may process:

• Billing details.

• Invoice information.

• Transaction references.

• Payment status.

• Business purchase records.

Payment card details and sensitive payment credentials are generally handled by the relevant payment service provider rather than stored directly by CODECURA.

E. Customer and Platform Information

When you use our software, CRM, SaaS products, or automation solutions, we may process:

• Account and login information.

• User profile information.

• Business records and configurations.

• Platform activity and usage logs.

• Customer and lead information submitted by authorized users.

• Information required to provide technical support.

The categories of information collected depend on the particular product, service, and configuration.

4. HOW WE COLLECT PERSONAL DATA

CODECURA may collect personal data through the following methods:

Directly from you: When you fill out inquiry forms, request consultations, contact our team, purchase services, or voluntarily share information.

Through our website: When you browse our website or interact with website features, forms, cookies, and analytics technologies.

Through communication channels: When you contact us through email, telephone, WhatsApp, or social media.

Through advertising platforms: When you interact with advertisements, promotional campaigns, or lead generation forms on third-party platforms.

Through business relationships: When information is shared with us by authorized business representatives, clients, or professional partners for legitimate business purposes.

Through our digital platforms: When authorized users interact with our CRM, SaaS applications, software products, or automation systems.

5. PURPOSES OF PROCESSING PERSONAL DATA

We process personal data for specific and legitimate business purposes, including:

A. Customer Inquiries and Lead Management

• Responding to inquiries and consultation requests.

• Understanding customer requirements.

• Providing quotations and service proposals.

• Managing sales and customer communication.

B. Service Delivery

• Providing digital marketing and technology services.

• Developing websites, applications, and software.

• Managing customer projects.

• Delivering technical assistance and support.

C. Marketing and Business Communication

• Sharing service updates and relevant business information.

• Sending promotional communications where legally permitted.

• Conducting marketing campaigns.

• Improving customer engagement.

D. Platform Operations

• Managing user accounts.

• Operating CRM and SaaS platforms.

• Maintaining system functionality.

• Providing integrations and automation.

• Improving platform performance and usability.

E. Security and Fraud Prevention

• Protecting our website and digital infrastructure.

• Detecting unauthorized access.

• Preventing fraudulent activities.

• Maintaining system integrity.

F. Legal and Regulatory Compliance

• Meeting applicable legal obligations.

• Maintaining business and financial records.

• Responding to lawful requests from competent authorities.

• Establishing, exercising, or defending legal claims.

We do not intend to process personal data for purposes unrelated to the purposes communicated to you.

6. LEGAL BASIS FOR PROCESSING

CODECURA processes personal data in accordance with applicable laws.

Depending on the nature of the processing, we may rely on:

Consent: Where required, we obtain your free, specific, informed, unconditional, and unambiguous consent through a clear affirmative action.

Certain legitimate uses recognized by law: We may process personal data where a specific use is permitted under the DPDP Act, including applicable voluntary provision of information for a specified purpose and other legally recognized circumstances.

Legal obligations: Where processing is necessary to comply with applicable legal requirements.

Where consent is the applicable basis, you may withdraw your consent at any time through the available withdrawal mechanism or by contacting us.

Withdrawal of consent does not affect the lawfulness of processing undertaken before withdrawal.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve website functionality, understand visitor interactions, and enhance user experience.

These technologies may include:

• Essential website cookies.

• Website analytics technologies.

• Performance monitoring tools.

• Advertising and campaign measurement technologies.

• Preference and functionality cookies.

Where required, we will provide appropriate notice and obtain consent before using non-essential cookies or tracking technologies.

You may manage available cookie preferences through our website’s cookie settings or your browser settings.

Disabling certain cookies may affect some website functionalities.

8. SHARING AND DISCLOSURE OF PERSONAL DATA

CODECURA does not sell personal data as a business practice.

However, we may share personal data with authorized third parties when necessary for business operations, service delivery, or legal compliance.

These parties may include:

A. Technology and Hosting Providers

Website hosting providers, cloud infrastructure providers, database services, and IT infrastructure partners.

B. Communication Service Providers

Email platforms, telecommunication providers, WhatsApp service providers, and business communication tools.

C. Marketing and Advertising Platforms

Google, Meta, LinkedIn, and other advertising or analytics platforms, where applicable to campaign execution and measurement.

D. Payment and Financial Service Providers

Banks, payment gateways, accounting platforms, and financial service providers.

E. Software and Integration Partners

CRM providers, API providers, analytics tools, automation platforms, and third-party software integrations.

F. Legal and Regulatory Authorities

Government authorities, courts, regulators, and law enforcement agencies where disclosure is required or permitted under applicable law.

We take appropriate steps to ensure that third-party service providers process personal data only for authorized purposes and maintain appropriate confidentiality and security safeguards.

9. DATA PROCESSING ON BEHALF OF CLIENTS

CODECURA provides technology and business solutions that may involve processing personal data on behalf of clients.

These services may include:

• CRM development and implementation.

• Lead management systems.

• WhatsApp Business API integrations.

• Customer communication automation.

• SaaS and software platforms.

• Marketing automation systems.

• Website and application development.

• Business workflow automation.

In such circumstances, our clients may determine the purposes for which personal data is processed, while CODECURA may process that information on their behalf.

Where applicable, we act as a Data Processor and process personal data according to authorized client instructions and contractual obligations.

The client remains responsible for ensuring that it has the necessary authority and lawful basis to collect and provide personal data for processing.

We do not claim ownership of client customer databases or personal data merely because such information is processed through our systems.

10. DATA STORAGE AND RETENTION

CODECURA retains personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Retention periods may depend on:

• The nature of the information.

• The purpose of collection.

• The duration of the customer relationship.

• Contractual obligations.

• Applicable accounting and legal requirements.

• Security and dispute-resolution requirements.

When personal data is no longer required, we take appropriate steps to erase or securely dispose of it, subject to applicable legal retention requirements.

Where CODECURA processes personal data on behalf of clients, retention and deletion will also be governed by applicable client instructions and contractual arrangements.

11. DATA SECURITY AND PROTECTION

Protecting personal data is an important responsibility at CODECURA.

We implement reasonable technical and organizational security measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, and destruction.

Depending on the nature of our systems and processing activities, these measures may include:

• Access controls and authorization mechanisms.

• Secure hosting and infrastructure configurations.

• Encryption and secure communication protocols, where appropriate.

• Authentication and account protection measures.

• System monitoring and security assessments.

• Backup and recovery mechanisms.

• Confidentiality obligations for authorized personnel.

• Vendor and third-party security controls.

Although we take reasonable steps to protect personal data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We continually review and improve our security practices according to applicable legal requirements and operational needs.

12. PERSONAL DATA BREACH MANAGEMENT

In the event of a personal data breach affecting information processed by CODECURA, we will take appropriate steps to:

• Investigate and assess the incident.

• Identify the affected systems and information.

• Take reasonable measures to contain and mitigate the breach.

• Restore affected systems where possible.

• Maintain relevant incident records.

• Notify affected individuals and competent authorities where required under applicable law.

Where CODECURA acts as a Data Processor, we will notify the relevant client in accordance with applicable contractual arrangements and legal requirements so that the client can fulfil its responsibilities as Data Fiduciary.

13. YOUR RIGHTS UNDER THE DPDP ACT, 2023

Subject to the applicable provisions and commencement dates of the DPDP Act, individuals (Data Principals) are entitled to exercise the rights recognized under the law.

These rights include:

A. Right to Access Information

You may request information about the personal data being processed and related information as provided under the Act.

B. Right to Correction

You may request correction of inaccurate or misleading personal data.

C. Right to Completion

You may request completion of incomplete personal data.

D. Right to Erasure

You may request erasure of personal data, subject to applicable legal retention requirements.

E. Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

F. Right to Grievance Redressal

You may raise concerns regarding our handling of personal data and seek resolution through our designated grievance channel.

G. Right to Nominate

You may nominate another individual to exercise your rights in the event of your death or incapacity, as provided under applicable law.

We will establish and maintain appropriate mechanisms to facilitate the exercise of applicable rights in accordance with the DPDP Act and Rules.

14. CHILDREN’S PERSONAL DATA

CODECURA does not knowingly seek to collect personal data from children under the age of 18 for independent commercial engagement without complying with applicable legal requirements.

Where processing of a child’s personal data is subject to parental or lawful guardian consent under the DPDP Act, we will implement appropriate mechanisms to obtain verifiable consent before such processing.

We will also comply with applicable restrictions concerning tracking, behavioural monitoring, and targeted advertising directed at children, subject to statutory exemptions.

If you believe that a child’s personal data has been provided to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

15. THIRD-PARTY WEBSITES AND SERVICES

Our website and digital platforms may contain links to third-party websites, tools, applications, and services.

These may include:

• Google services.

• Meta platforms.

• LinkedIn.

• WhatsApp.

• Payment gateways.

• External software and integration platforms.

• Other third-party websites and applications.

CODECURA does not control the privacy practices, security measures, or data processing activities of independent third-party platforms.

Your use of these platforms is subject to their respective privacy policies and terms of service.

We encourage you to review their privacy policies before sharing personal data with them.

16. INTERNATIONAL DATA TRANSFERS

Certain technology, cloud hosting, communication, analytics, or software service providers used by CODECURA may process or store information outside India.

Where personal data is transferred outside India, CODECURA will take appropriate steps to ensure that such transfers comply with applicable Indian data protection laws, government restrictions, and contractual requirements.

We will also consider applicable safeguards and obligations associated with the relevant service providers and jurisdictions.

17. AUTOMATED SYSTEMS AND ARTIFICIAL INTELLIGENCE

CODECURA may use AI-powered technologies, automation platforms, and intelligent software tools to support business operations and service delivery.

These technologies may be used for:

• Business workflow automation.

• Customer support and communication.

• Data organization and analysis.

• Content and creative production.

• Lead management and operational efficiency.

• Software functionality and intelligent integrations.

Where personal data is processed through third-party AI tools or platforms, we take appropriate steps to ensure that such processing is consistent with the applicable purpose, contractual arrangements, and legal requirements.

We do not intend to use personal data for unrelated AI training or other purposes without an appropriate legal basis.

18. GRIEVANCE REDRESSAL AND PRIVACY CONTACT

CODECURA is committed to addressing privacy-related concerns transparently and responsibly.

If you have questions, complaints, requests, or concerns regarding the collection, processing, storage, or protection of your personal data, you may contact us using the details below.

Company Name: CODECURA TECHNOLOGIES LLP
Privacy & Grievance Contact: hello@codecuratechnologies.com
Website: https://codecuratechnologies.com/
Registered Office: 2/15M Mangla Vihar First New P.A.C Line Kanpur Nagar Uttar Pradesh 208015

When submitting a privacy-related request, please include sufficient information to help us identify the relevant interaction and verify your identity where reasonably necessary.

We will review and respond to privacy requests within the applicable legal timelines.

Where applicable, you may also exercise your statutory grievance rights and approach the Data Protection Board of India in accordance with the DPDP Act and Rules.

19. CHANGES TO THIS PRIVACY POLICY

CODECURA reserves the right to update, modify, or revise this Privacy Policy from time to time to reflect:

• Changes in our business operations.

• Introduction of new services or technologies.

• Changes in data processing practices.

• Changes in applicable laws and regulations.

• Updated security and privacy requirements.

Any revised version will be published on our official website with an updated revision date.

Where required by applicable law, we will provide appropriate notice or obtain consent before implementing changes that materially affect how personal data is processed.

We encourage visitors and customers to review this page periodically.

20. GOVERNING LAW AND JURISDICTION

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, including the Digital Personal Data Protection Act, 2023, and the Rules made thereunder, to the extent applicable.

Any disputes arising in connection with this Privacy Policy shall be subject to the jurisdiction of competent courts in India, subject to applicable statutory rights and legal requirements.

21. OUR COMMITMENT TO YOUR PRIVACY

At CODECURA TECHNOLOGIES LLP, we understand that trust is essential to every business relationship.

Whether you are a website visitor, prospective customer, existing client, business partner, or user of our digital platforms, we are committed to handling personal data responsibly, maintaining appropriate safeguards, and respecting your privacy rights.

Your data deserves protection. Your trust deserves transparency. Your privacy matters to CODECURA.

CODECURA TECHNOLOGIES LLP
Website: https://codecuratechnologies.com
Email: hello@codecuratechnologies.com